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matbennett
12-12-2003, 09:39 AM
Hi,

Before I start with my problem, I just wanted to say thanks for an excellent service. Found StatCounter yesterday and have already put it on 3 sites. Excellent.

On to my problem though. On all 3 sites that I have set up the page views and uniques are showing as the same. This didn't suprise me when testings as 3rd party cookies are blocked on my system. Now that page views are in 4 figures I do find it suprising though that every person had 3rd party cookies blocked.

Am I doing something wrong, or missing a point here?

12-12-2003, 10:33 AM
login to your account > installation & configuration > edit project settings

set visitor length to 1 hour.

matbennett
12-12-2003, 11:16 AM
Thanks for that. Starting to get a difference now, so it looks like it is working.

Odd how the default setting doesn't count them right though.

12-12-2003, 11:40 AM
you never changed it? You just went with the option selected ... ?

matbennett
12-12-2003, 12:06 PM
Yes. Not sure about the 1st site (can't remember now, but think that was default too), but the other 2 I definitely went with the default 30 mins.

12-12-2003, 12:14 PM
Hmmm ... interesting.

Looks like they were 7,000 projects with this problem. You see this is the advantage of letting one service take care of your tracking. We can spot bugs from one project and fix it for everyone.

All 7,000 projects have automatically been fixed now, and pageloads and unique visitor counts should be working for them too.

There was a problem with the sign up form, but this has also been fixed now, thank you!

I'm suprised i didn't get more bug reports about this!

matbennett
12-12-2003, 12:24 PM
Happy to help :¬)

Whilst I have you ear, I was wondering what the plans are with the keywords page. Looks interesting.

12-12-2003, 12:34 PM
you always have my ear ...

the keywords page is already working - but you will be able to drill down on it too soon enough.

matbennett
12-12-2003, 01:05 PM
you always have my ear ...

Thanks, I'll add it to my collection!

Keywords / search terms are one of the things I am addicted to looking at in site stats. Totals on these would be really useful though, so that if 10 users found the site by entering "blue widgets" into google and another 5 came from Yahoo with the same search it appeared as:

Google 10 Blue widgets
Yahoo 5 Blue widgets

12-12-2003, 01:11 PM
well this should really be in the feature request forum ...

but yeah we will definitely be doing that, but you may need a bigger log size depending on your website.

matbennett
12-12-2003, 01:22 PM
It occurred to me that it was the wrong forum as I typed it, but it seemed to follow on. Sorry about that. I won't be offended if it is moved / split & moved.

Probably just sounding pushy now, but if a larger log was needed, but in for a penny....

Could the summary info (ie top 100 searches + frequency & engine) be archived monthly as well? For me at least, keyword info is only really useful when you have a LOT of it. Even upping the log to several thousand would only provide a snapshot (and also result in a lot of extra data being stored that would not be accessed).

If a summary was produced weekly/monthly we could up our logs to cover that period, and still have an overview of past results. We could always pay additionally for the size of this archive.

OK, really going to get some work done now.

12-12-2003, 01:36 PM
Nah - we want you to be able to drill down on your keywords as well. So we won't be doing that.

But there's no problem upping your log to 100,000 and more - and you'll be able to add in date reporting as well once your log was big enough.

matbennett
12-12-2003, 01:49 PM
But there's no problem upping your log to 100,000 and more

I'll wait for the other pricing options before doing that. My budget won't stretch to $1,900 per domain at the moment ;) (maybe next month?)

Drill down is useful, although I only ever tend to use it on recent queries or the oddities (it's always nice to know who found your site by searching for "donkey sex toys").

12-12-2003, 01:54 PM
You haven't seen drill down grouping analysis yet ... let's just say there a number of features we are going to be able to provide.

matbennett
12-12-2003, 02:08 PM
Now you are just teasing!

Stop answering my posts and get these things in place. :wink: