Waiting for more Servers in February

Our current cluster of dedicated servers had reached its maximum load. The service is still fast and efficient as usual but tracking any more websites at the moment would cause the service to slow down for you.

The new StatCounter system was designed to be able to add more hardware to cope with increased demand, but we are waiting for more new servers to be made available by ev1servers. They are expecting to open their new hosting facility in February. We will then get more dedicated servers and take on even more members and websites.

Our commitment as always is to provide a rock solid, fast loading service to our current members and their websites. If you are new to StatCounter you can still register for an account and you will be notified the very second we start taking on new websites again.

I apologise for the inconvenience this temporary wait may cause.

[mfacer]

is that why I am getting a message:

StatCounter cannot track a high volume website like yours for free. This was stated several times during the sign up process. Please remove the code ASAP

on my website??

thanks :)

I'm afraid so mfacer. If you're getting over 250,000 pageloads a month you will have to upgrade or remove the code.

I wish we could provide the best stats to everyone for free but as we state on the homepage it's just not commercially viable.

[mfacer]

ah right - ok...what do I need to do to upgrade then? thanks :)

Matt Facer.

login to your account and click the upgrade link.

I'm glad we won't be losing you mfacer :)

[webwey]

Going on my stats for the month so far, I am concerned that I may hit the 25,000 mark near the end of the month. If I do, do I get a polite email about it or do you kick me orf? :)

It's based more on going over 9,000 pageloads a day (the number of days in months vary!). If you go over 9,000 in one day you know it's time to upgrade.

[webwey]

It's just over 1,000 at the moment.....I thought the quota was 25,000....is that not right?

[webwey]

Sorry, that should say, just over a 1,000 hits daily at the moment

No! And lets not breed any confusion here.

You can upgrade your account to increase your detail log size (which stores a very detail analysis of each visitors' pageloads). At the moment you can upgrade that from 100 to 1000, 10,000 or 25,000.

However if your website is getting over 9,000 pageloads a day (250,000 pageloads a month) then you must upgrade your account or remove the code. People getting less than 250,000 pageloads a month have the option to stay completely free - as we state on our homepage. But they also have the option to upgrade to get those juicy big log sizes.

[webwey]

Thank you for explaining that......I confused one thing with the other there, sorry :oops:

[sorpaust]

I was going to change the look of my counter and couldn't find out how to do that so I just deleted the project and was going to start a new one. Then I got the message that the service was full. Is there any possibility to create a new project?

I'm afraid there is no way we can enable it for you, and not for everyone else.

You'll have to wait till February.

Some new members have seemed to be confused by posting the message about the wait till February on the homepage so we have moved it to the register page where it should hopefully be more effective.

[oldzbutgoodies]

well i am sure everyone will be patient,,what a problem to have! Many biz have trouble getting interest,statcounter is growing so fast hard to keep up!

the only site i have seen grow this fast and have such a great service.

thanks so much for keeping the free service for the little guys.
ps i gave a friend THE URL HERE as an xmas gift..haha she did not know this even existed for free..

ps U ROCK!!

as always thx for the support oldz.

We've also just changed it to allow upgraded accounts to still add more projects.

[Annied]

I'm so glad I signed up in November!

I bet a lot of members are. :)

Don't worry though - we are bringing it back as soon as we get our new hardware.

[Purecheese]

Just to say that I'm looking forward to using your service as soon as it's available. It's a breath of fresh air to see someone offering this kind of service at this level without bombarding your site with links/ads/other bumf.
I'm quite new to website creation, but I've already added, and subsequently removed within minutes, four different hitcounters after encountering their unwelcome "additions" which were not previously mentioned. I would rather have a clean site with no counters and have to rake the logfiles myself than put my viewers through the mince associated with your competition ( I use the term loosly). So they all went byebye.
Then I stumbled across your site, and I must say, if it's HALF as good as your current users imply, then I will be one very grateful bunny!

Roll on February, and thanks!

[oldzbutgoodies]

haha TWICE AS GOOD AS WE SAY.
i mean it is really good

[kavalla]

i just signed on 2 days ago for a no-cost-to-me account, if i upgrade to a very-reasonable-cost-to-me account does this mean i will be able to add my first project? Or will i still have to wait until February?

Thank you.


We've also just changed it to allow upgraded accounts to still add more projects.

if you upgrade you will be immediately able to add new projects.

free accounts will have to wait till we get more hardware in February.

[E]

I have only one question: when will it be possible again to create a free invisible statcounter? I've read something about februari, but is that for sure? And will it be the beginning or the end of the month?

[FlyinCJ]

Is this new server deal causing accounts not to record some of the statistics, such as resolution-browser-operating system? The IP addresses and time/date of the visit still works, but nothing else. Still very pleased overall.

[grannysjewelrybox]

I signed up last week and am waiting for the new servers but I am very impatient. If I sign up for the upgraded account can I start using StatCounter now?

No this is not effecting the recording of stats.

There is no exact date in February yet. Hopefully very early in the month.

Upgraded accounts are unaffected by this. So yes you can upgrade to start using StatCounter now.

[FlyinCJ]

Then what is causing my stats not to be properly recorded? I have used SC for over a month and it just started acting up.

[FlyinCJ]

Something is really "jacked up". I tried reinstalling the code, but I am still getting the same problems on my stats. The resolution of my guests is vital to my brand of work, photos. I went from an invisible counter to a visible one, but like I said, I reinstalled the codes at least twice! Good ole' master of webmasters, help!

[spiff]

i just deleted my counter for my main site. I'm still a 'free member' though. Now i realized that you are no longer accepting new counters and stats.

Is there anything I can do? I know I cannot bring back my stats, but can I set up anoter new free one? Argh. :(

Sorry spiff. But it won't be that long now till we get our new hardware. Please don't ask me for a specific date in February though.

[spudder1]

i don't mean to be mr. derogatory or anything, but on the page where you get the error message about discussing the server issue in the forum, the words forum and apologize are misspelled. anyways, keep up the good work. i'm glad i found this site. i've been wanting a hit counter for awhile now, but was too lazy to find one. when i heard about a free one that was actually worth taking my time to look at, i jumped at the chance. tragically though, i have to wait until february until you all get some more servers.

keep up the good work!

I guess it depends how you spell 'apologise', 'colour' and the rest of them.

[adlabens]

You'll have to wait till February.

Will your registered users who registered after access was restricted, will we receive an email telling us that we can now use your product?

Or, is it just a 2/1/4 deadline?

BTW, what program did you use to create this website. I'm on another forum that used this exact same format (colors, layout, bbcode, EVERYTHING!!!). I'm curious what it is.

Thanks!
David

[joyousigs]

I am waiting with anticipation for your server upgrade. My wife’s website is so small and with such a limited potential following, that the price is absolutely perfect. It is nice to find such a quality service for the most reasonable price of all. My wife has been asking for a website for the last couple of years, but I did not take her seriously, until the emails started coming in from Brazil, Finland, Poland and the like. The kicker was when a gentleman flew in from Japan during the holidays, for the day to see our “pet” dogs, and asked why we did not have a website..... Thanks!

[spudder1]

BTW, what program did you use to create this website. I'm on another forum that used this exact same format (colors, layout, bbcode, EVERYTHING!!!). I'm curious what it is.

this specific template is from http://phpbb.com. it's called subsilver. you can find a list of all free templates at http://phpbb.com/styles/demo.php.

[FlyinCJ]

Those servers aren't coming are they? I knew exactly when my servers would arrive, for my business. If you can get a tracking number on a watch you bought in England, and it is going to the USA, why can't you get a time on your servers?

Your service is surperb anyhow, but this no date thing is fishy...

If it was simply a matter of buying hardware, we'd have them months ago. It's a question of where to put that hardware at a reasonable cost in a state of the art data center with several crucial requirements including 100% uptime, efficient routing, backup generators, spare capacity and many more.

At the moment we use ev1servers, and they have been nothing short of superb up to now. But we're waiting on them to finish their new data center so we can get some more servers.

http://www.ev1servers.net/english/dc/new_dc.asp

But we're also thinking about moving to a different host, so we can use our own custom hardware, and we wouldn't have problems like this wait.

You'll have to wait till February.

Will your registered users who registered after access was restricted, will we receive an email telling us that we can now use your product?

Or, is it just a 2/1/4 deadline?

We'll email all members as soon as we have the capacity to start taking on more free websites again.

[asterix]

Hi! just wanted to say that I registered today, read all the postings here and as I want to use the free service, I'm waiting for the mail telling me that the service is running again, thanks! :roll:

[FlyinCJ]

I finally understand this whole deal. I am now looking into ev1 servers for my company.

[Deucalion]

I'm trying to add new projects, will we get an email when the hardware is up and running?

Cheers,

[FlyinCJ]

From what I hear, we will...

[sgjr]

I only joined last week and although initially disappointed that I could not create a project immediately, I am willing to wait for the new data centre to be completed.

Having said that, I am in a bit of a pickle; my ISP provides Stats, unfortunately as I have re-designed my website recently and split the site into a series of sites (not all under the main site) the ISP is unable to provide stats for these area's.

Having read the posts above this one, I am uncertain as to what happens if I upgrade, do I get immediate and full access to the system?

Not sure if I should update or wait, although my site traffic is growing, the last set of valid stats from my ISP showed an average of 350 visits per day although weekend traffic was sometimes twice that.

Who's got good advice for me? :)

[vereecke]

If it was simply a matter of buying hardware, we'd have them months ago. It's a question of where to put that hardware at a reasonable cost in a state of the art data center with several crucial requirements including 100% uptime, efficient routing, backup generators, spare capacity and many more.

At the moment we use ev1servers, and they have been nothing short of superb up to now. But we're waiting on them to finish their new data center so we can get some more servers.

http://www.ev1servers.net/english/dc/new_dc.asp

But we're also thinking about moving to a different host, so we can use our own custom hardware, and we wouldn't have problems like this wait.

From what I can tell by the pics I doubt you will get your new servers in february...but who knows..

Anyway you might want check out this host
http://www.technolojik.net
Works great for me.

[hierachy]

It's early febuary now... any dates yet?

[qwerty]

I understand that there's no room for new projects at the moment but
I don't suppose I can delete one of my projects and then start a new one in its place? (I'm on the freebie deal)

[qwerty]

hey I know. I can edit the title and the URL of an existing project and make a note of when I do it. Not ideal but it would be a way to replace a less important one with a new important one.

[Bhakti]

:D It's Feb. 6 now. What's the status on the new servers? :?: I really want to get my stats up and running. It's been almost a month since I registered. Do you think we'll get to start our stats soon?
I'm looking forward to using them.

Bhakti

[geekgirl]

Would I be able to use the code from my other site just whilst waiting for new projects to be accesible?

If this was possible would I just nick the code and paste it in. Its just that this group have been waiting an age for me to upload their new site and I have just got the password etc and I want to track who hits the site in the first 2 weeks, after that it isn't as crucial.

Thank you oh hero's of mine! Great service.

[mapresents]

It is Feb.6th and I am still unable to add additional accounts. Has the date been pushed back further?

Regards,
Marc Anthony Massimei

Our current cluster of dedicated servers had reached its maximum load. The service is still fast and efficient as usual but tracking any more websites at the moment would cause the service to slow down for you.

The new StatCounter system was designed to be able to add more hardware to cope with increased demand, but we are waiting for more new servers to be made available by ev1servers. They are expecting to open their new hosting facility in February. We will then get more dedicated servers and take on even more members and websites.

Our commitment as always is to provide a rock solid, fast loading service to our current members and their websites. If you are new to StatCounter you can still register for an account and you will be notified the very second we start taking on new websites again.

I apologise for the inconvenience this temporary wait may cause.

Who said the 6th of February was the date? We'll be enabling it as soon as we possibly can. We're also seeing if we can get more performance out of the servers and perhaps start take on more websites sooner rather than later.

[Bhakti]

Hi,
I got that date from an email I got from you guys when I registered. Here is part of it that I C/P here:

Waiting for more Servers in February 6th Jan 2004

Our current cluster of dedicated servers had reached its maximum load. The
service is still fast and efficient as usual but tracking any more websites
at the moment would cause the service to slow down for you.

The new StatCounter system was designed to be able to add more hardware to
cope with increased demand, but we are waiting for more new servers to be
made available by ev1servers. They are expecting to open their new hosting
facility in February. We will then get more dedicated servers and take on
even more members and websites.

Our commitment as always is to provide a rock solid, fast loading service
to our current members and their websites. If you are new to StatCounter
you can still register for an account and you will be notified the very
second we start taking on new websites again.

I apologise for the inconvenience this temporary wait may cause.

Discuss the short wait in this topic in the user forum.

http://forum.statcounter.com/phpBB2/viewtopic.php?t=568

I'm looking forward to doing business with you.

best regards,

Aodhán Cullen

StatCounter Webmaster
=====================================

Perhaps I misunderstood the February 6 mentioned? If so, I sincerely apologize. :oops: I guess I'm anxious to get stats going on my pet sitting site. :wink:

Please clarify.

Thank you

Bhakti

[hifh]

I too got a February 6, 2004 promise when I signed up that the new servers would be in.

See below:

"Waiting for more Servers in February 6th Jan 2004."

That date is also posted on your registration page even today.

See below:

http://my.statcounter.com/register.php

[mapresents]

On 2 pages it states "Waiting for more Servers in February 6th Jan 2004".

Do you have a new estimate?

Thanks,
Marco

Marc Anthony Massimei

Who said the 6th of February was the date? We'll be enabling it as soon as we possibly can. We're also seeing if we can get more performance out of the servers and perhaps start take on more websites sooner rather than later.

[xtoywarehouse]

I too, along with everyone else was promised a feb. 6th date. it's a little sad that even the webmaster doesn't know the date. it's all over the site. no disrespect but it's a little frustrating waiting months for something that has come and gone with no reasoning. with all that, any idea on the "new" date new projects will be ready to submit? :cry:

[benwellington]

I think you are all confused.
You are reading the posting wrong.

"Waiting for more Servers in February 6th Jan 2004".

here is what it means:
"Waiting for more Servers in February posted: 6th Jan 2004".

-Ben

[xtoywarehouse]

then i guess when they sent out the emails they post dated them. perhaps you are unclear about the post. anyway the post means nothing. in the email and around the site, it says it will be available to submit new projects on the 6th.....(not verbatum) this is when they said they were going to have more servers/capacity..

[mapresents]

This is not true. It has stated so for days, as far as when I noticed it, over a week.

And the email I received as well stated the same.

I think you are all confused.
You are reading the posting wrong.

"Waiting for more Servers in February 6th Jan 2004".

here is what it means:
"Waiting for more Servers in February posted: 6th Jan 2004".

-Ben

[zewam]

Me too, I'm looking forward to get to use the stats!
But, I guess we'll have to be patient...

Btw, here's what it reads on ev1servers website (http://www.ev1servers.net/english/dc/index.asp) (StatCounter's Hoster):
"Thank you for your ongoing support, and stayed tuned for the launch of EV1Servers' second data center in Q1 2004!"
For me, "in Q1 2004" means during the first quarter of 2004, don't you think?
So, hopefully it'll be ready this month... or later. After all, Q1 lasts till the end of March (and not April as i previously wrote: you were right Qwerty! Sorry for the mistake)...

I hope it'll be February though!
:)

[qwerty]

(Q1 lasts till the end of April after all...)


Er, in the UK where I come from, Q1 finishes at the end of March.

I apologise for the miscommunication. The email sent out lost the extra formatting needed to distinguish between the title and the post date. I was not aware that some people were actually expecting the 6th feb to be the date.

However we are still looking into getting more performance out of the servers and taking on more websites so we don't have to wait for more new hardware. We already have 5 dedicated servers, we should be able to make them work more efficiently.

We'll keep you posted.

[Bhakti]

Webmaster,

Will we each get an email informing us when we can start our stats?

I'm sorry about the confusion of the header of the paragraph. Yes, it did run together with your title and the date of post. Here in the U.S., our date format is MM-DD-YY(YY). I do understand that in Europe, etc, it's formatted in the way you had it. Of course, I didn't know from where you were posting. :)

Thank you for the updates. Much appreciated.

Bhakti

[Bhakti]

P.S. How much is it if one was to pay for the stats to get them sooner? And where would I find this information, please?

Thank you.
Bhakti

[sgjr]

P.S. How much is it if one was to pay for the stats to get them sooner? And where would I find this information, please?

Thank you.
Bhakti

Just log in to the main site and click on up "UPGRADE" atthe top of the page. There are several choices available.

Cheers

Steve

[hifh]

Personally, I hope I'm wrong, but something to consider.

If you do a search on Yahoo! or Google with keywords "Free Website Statistics," you will see StatCounter is #1.

As many of us know, that's because each person who is currently a free or paid member of StatCounter has had to put a link in each page they want tracked. This link incidentally has StatCounter in it, which gives StatCounter a huge advantage in search engine placement (reciprocating links) and is probably the number one reason they are ranked so high now.

Now, from a business perspective, if they are listed #1 and have a great positioning, why would they want to make free accounts available anymore and pay for bandwidth they are giving away free? StatCounter technically has what everyone wants (a #1 placement in the biggest search engines) and now anyone who wants to join can either WAIT or PAY for the service.

Knowing that most people, to include myself, are impatient - it would make sense that a lot of us will decide to pay for the service instead of waiting.

I'm not suggesting this is in fact what is happening, but it has crossed my mind since I've had to start looking for another FREE service since there is no telling when this service will become open to new members again.

Personally, I would like to know exactly (date) when StatCounter is scheduled to provide the free service they advertise.

Another possibility is that we are committed to providing the best damn service we can to our current members without overloading the servers until we can get the new hardware. Despite the fact that we are losing business by not being able to take on new free members. Yes free members make us money too. We wouldn't be offering this service otherwise.

[xtoywarehouse]

i agree..... i will be, most likely, be going to another site myself. i will have to bring all my accounts with me. i have accounts at countinghits.com and will probably go back to them.... sorry statcounter :cry: , it was fun while it lasted :D , unlees there can be a date posted to how long we will have to wait. i'm not being greedy, i have some "not for profit" sites i created and need a statcounter. i just can't justify spending money on it if the site is not meant to make any. thanks for the service to this point statcounter! it was a great service.

it was a great service while it lasted

Hold on now people. The service is still running superbly and we'll be taking on new websites as soon as we are sure we can handle more. We're currently looking into getting better efficiency from the current hardware, and if we succeed we'll start taking on new websites in the next few days.

If not then as soon as we can get more of the hardware we need from ev1servers. It's hardly the end of the service - it's just the beginning.

[geekgirl]

I think the statkrew are great, even if we have to wait to add new projects.
I love the way that you can configure your counter exactly as you want it, instead of having to have numbers that are more suited to a 1970's fruit machine. (hey hold on whats wrong with 70's fruit machine numbers!!)

Thank you.

[dabigmoe]

When will the new servers be available so that I can use the Statcounter?

We'll be opening it up in the next few mins.

We got someone in to tweak the servers further. We're still waiting on more hardware, but the current servers are being underused at the moment.

[Bhakti]

REALLY???? In a few minutes, we'll be able to start our stats? :D Will we get an email to this affect?

What great news!!

Thank you!

Bhakti

You can right now.