Region City problem

[rutte682]

Hello,

I am a new user of statcounter, and I encountered the following problem with Region/City.

I live in Holland, and when I login on my homepage, statcounter tells me I'm from the city Ede in Gelderland, but I live in Rijssen, Overijssel.
When my sister visists my homepage, statcounter tells me she is from Veldhoven, Noord-Brabant. But that's 200 km away from where she really lives, also in Overijssel.

These are the only visitors I really know where they live, and statcounter is both times wrong.

Is it a known problem that the City/Region is most of the times wrong, or is this just bad luck?

It's hard for me to believe that this is just bad luck.


Thanks, Mark

[webado]

Unfortunately this is related to where the ISP that the visitor uses is located and not much can be done to add any precision. A given IP address can apply sometimes to a wide area. An ISP that services a wide area but with few nodes will translate in less precise results.

A 200 km radius is really not that bad. At least it's on the same continent :)

Well, this is my understanding of how the geo-location works. My own IP address generally translates to a different Canadian province (I live in Montreal, Quebec, it shows Toronto, Ontario). This is the fault of my ISP because it identifies itself that way (headquartered in Ontario bur serving 2 whole provonces or more).

[rutte682]

Thank you,

But it is a bit strange then. There is only 10 km between me and my sister, and we both have the same ISP. We both get 2 different City/Regions, and none of them is the same as where our ISP is located.

But I know now that often the City/Region is not the correct one. And in a small country like The Netherlands 200 km is quite a lot, half the length of the country.

Greetz, Maark

It is impossible to be 100% accurate all the time for the geo-location but it is very, very accurate 95% of the time. We update our database monthly to ensure the highest degree of accuracy possible.

One of the biggest problems is with AOL who use a web proxy for all the users so it is very, very difficult to accurately determine the location of AOL users.

[jamo21]

but there is currently a project that works on the GPS system inwhich anyone using a satilite connection can be traced by there ip address. unforunatly the project is very secretive and that all i know about it.

sounds interesting!

[Simon E]

Today I had an interesting one in my stats - a user whose host (mail.ruralwales.net) had the city specified as Buenos Aires and country as Argentina, but ISP is Powys County Council, in the UK.

I know that ruralwales.net belongs to PCC because I used to use their services myself. So how the hell does it appear to be on a different continent???

[bigthistle]

Hello I am a new member, just signed in, very interesting service!! :)

This is just to report a bug: Region and City are wrong ones, the ones detected are: Tuscany/Pisa but the real are: Lazio/Rome.
I use other Stats providers that show my own Region/City datas (Lazio/Rome) the right data. It's very important to me to really know correct Region/City datas, I do need analisys of italian traffic for my site and I need right ones. I think I won't leave the other stat providers since I don't see this bug fixed.

bye

thanks for attention.

big

[webado]

Find full details on an IP address by using www.whois.sc/ipaddress and you'll probably see why it's happening.

[FirePower]

user was on a business trip to Argentina using home (Wales) webmail lol