PDA

View Full Version : Customer Representative Wanted (Work From Home)


08-24-2004, 12:31 AM
Pay Range Very negotiable depending on experience and time available, we're wide open on this one from US$ 5,000 - 20,000 a year.

Background StatCounter isn't a traditional company we're trying to become the best and most popular web tracker in the world, but we are also trying to become a model for how a 21st century small business can be run, we want to break the old rules. We want an international work force, with international customers. Our focus is always on delivering the best possible service and value for money to our members. We are committed to getting the work done as quickly and efficiently as possible. Outstanding ability is rewarded, and we'll need your ideas and help as we grow. We like to change and adapt our ways, if it means better service for our members.

Job Summary Business Developer / Service Monitoring / Sales Representative / Account Auditor - It's a real hands on position.

Duties and Responsibilities

Maintain and negotiate advertising on StatCounter.com website
Monitor the service - immediately alert maintenance in event of any downtime
Help members install the code into their websites
Answer support queries via the support system, forum, emails and phone
Upgrading and downgrading accounts
Auditing customer accounts

Knowledge, Skills, and Abilities

Excellent communication skills via email, im, phone, ticket system and online forum absolutely critical and essential.
Good common sense, flexibility and dedication
Excellent English is essential. All foreign languages are a plus.
Simple HTML skills and knowledge of FTP and simple updates to a website
Ability to establish priorities, work independently, and proceed with objectives without supervision.
Ability to handle and resolve recurring problems.

Special Requirements Full home based job, must have stable broadband connection (preferrabily with a static ip address, but not essential) and phone.

Contact Details

http://www.statcounter.com/jobs.html

08-26-2004, 01:04 AM
These positions have been filled. Thank you to everyone who submitted an application - we attempted to reply to everyone. If you did not receive the email here was the gist of it.

Thank you for taking the time to fill out the application form.

I have to apologise for not being able to reply to everyone individually. We received over 200 applications in the space of 36 hours and it would take me about 10 hours to reply to everyone personally.

I reviewed every single application, and I was amazed by the length and breadth of the skills and services offered to us from people from all walks of life from all over the globe. You were all potential candidates and could have done a great job for us.

We did find a couple of people who fitted perfectly what we were looking for, and we have been in touch with these people and they are already working for StatCounter now. Please don't take this personally, there is nothing you could have said or done - these people were just a perfect fit for our needs at this time.

I have to thank everyone for the extremely kind words expressed about the StatCounter service, I do hope you continue to use it. We are going to be working harder than ever to improve StatCounter, especially now that a large portion of my time will be freed from the day to day admin of StatCounter from our latest additions to the StatCounter Team.

As always thank you for your continued support of StatCounter.