Summary graph is missing in action

[webado]

I discovered that for all my projects I have a missing picture symbol for the summary graphs. I had to sign out and sign in again to get them back. Curious as to what changes may have caused this.

[ilevans]

I have experience the same problem with the stats graph missing. It was occurring on multiple computers.

Signing off and on again from statcounter fixed it in each case.

[webado]

I have experience the same problem with the stats graph missing. It was occurring on multiple computers.

Signing off and on again from statcounter fixed it in each case.
I wonder what in the session cookie would cause this behaviour.

[ilevans]

I wonder what in the session cookie would cause this behaviour.
Oops. I did not think of copying the cookies before signing on again with work's computer to fix the problem.

I have another computer at home that may still have the problem. I will check it out tonight and if it does, snapshot the cookies for a comparison.

[webado]

I wonder what in the session cookie would cause this behaviour.
Oops. I did not think of copying the cookies before signing on again with work's computer to fix the problem.

I have another computer at home that may still have the problem. I will check it out tonight and if it does, snapshot the cookies for a comparison.

OK, it's missing again. So at this point I feel that there's some bug in the way this cookie works of late, unless I have a acquired a an IE bug myself somehow :lol:

Here is my session cookie (at least I hope this is the right one):


session_204609
1094516307%26317
statcounter.com/
1024
2381056896
30027399
4217632784
29660271
*
session_299668
1094189205%2615
statcounter.com/
1024
4126136448
30026637
1713905040
29659510
*
session_276449
1094190105%2611
statcounter.com/
1024
241234560
30026640
2115200448
29659512
*
session_354002
1094420812%262
statcounter.com/
1024
913796608
30027177
2742522496
29660049
*
blocking_276449
1
statcounter.com/
1024
1521234560
30026640
3360790448
29659512
*
blocking_294526
1
statcounter.com/
1024
1711234560
30026640
3557170448
29659512
*
blocking_357167
1
statcounter.com/
1024
1831234560
30026640
3677240448
29659512
*
blocking_299668
1
statcounter.com/
1024
1961234560
30026640
3803330448
29659512
*
blocking_315954
1
statcounter.com/
1024
2081234560
30026640
3925300448
29659512
*
blocking_338481
1
statcounter.com/
1024
2201234560
30026640
4045370448
29659512
*
blocking_298627
1
statcounter.com/
1024
2411234560
30026640
4252870448
29659512
*
session_365196
1094400926%261
statcounter.com/
1024
3917259520
30027130
1515758112
29660003
*
session_375324
1094246614%260
statcounter.com/
1024
2690518784
30026771
259357376
29659644
*
session_380821
1094247894%260
statcounter.com/
1024
2605616896
30026774
166755488
29659647
*
session_381829
1094247757%260
statcounter.com/
1024
1235616896
30026774
3096352784
29659646
*
session_351872
1094314156%260
statcounter.com/
1024
3800653312
30026928
2395151904
29659801
*
session_308858
1094347053%260
statcounter.com/
1024
2058171520
30027005
3901977408
29659877
*
session_319623
1094352010%260
statcounter.com/
1024
88563968
30027017
1940659856
29659889
*
login
chrisooc%26b602153597ebf9fdf8b1a9cacf776c30
statcounter.com/
1024
1782292224
30027131
461650816
29660004
*
session_378306
1094497662%260
statcounter.com/
1024
614650624
30027356
2444076512
29660228
*


How the heck do I read this stuff?

Logged out, signed back in and graph is back. Hohum! :?:

[ilevans]

OK, it's missing again. So at this point I feel that there's some bug in the way this cookie works of late, unless I have a acquired a an IE bug myself somehow :lol:


It is not IE as I get the problem with both IE and Firefox.

I got home and found it was broken again (only two hours onsite today).
After taking a snapshot of the cookie, hey-presto, it was fixed again. Without signing on again :!:

Did StatCounter change something around 2am 7-Sep-2004 GMT :?: :?

[webado]

OK, it's missing again. So at this point I feel that there's some bug in the way this cookie works of late, unless I have a acquired a an IE bug myself somehow :lol:


It is not IE as I get the problem with both IE and Firefox.

I got home and found it was broken again (only two hours onsite today).
After taking a snapshot of the cookie, hey-presto, it was fixed again. Without signing on again :!:

Did StatCounter change something around 2am 7-Sep-2004 GMT :?: :?
How do you take a snapshot of the cookie? I tried copying it and I had an unfamiliar prompt so I backed out of that. Instead I simply copied it's contents to the clipboard and pasted it here. I still had to sign out and sign back in to fix it - at least I think it hadn't gotten fixed by my simply staring at the cookie's contents :?

[ilevans]

How do you take a snapshot of the cookie?
I opened the cookie with TextPad and saved it elsewhere. I have also just dragged the file elsewhere.


Well it is not working again :?: Did I imagine the graph appearing awhile ago :?: I have logged off and on again but the cookie does not appear to have changed.

I think I will have to check where Firefox keeps its cookies.

[webado]

How do you take a snapshot of the cookie?
I opened the cookie with TextPad and saved it elsewhere. I have also just dragged the file elsewhere.


Well it is not working again :?: Did I imagine the graph appearing awhile ago :?: I have logged off and on again but the cookie does not appear to have changed.

I think I will have to check where Firefox keeps its cookies.
LOL! I do believe you must have imagined it.

I appeared to be signed out just now mysteriously and had to log in again. I know I hadn't logged out the last time, so there's something kind of stale about this cookie I'd say. Of course, this guaranteed I got to see the graphs from the start, but I'm not thrilled at the prospect of signing in every time .... too many damn user codes and passwords to keep track of and I don't like using those plug-ins that save all that stuff for you. Actually I don't' know which is worse (or better, depending on point of view): a cookie to keep me signed in or an IE plugin to remember all my codes & passwords for subsequent logins.

[ilevans]

Well I have discovered that Firefox stores all its cookies in one file. I snapshot it before signing off and on again and did the same with IE. Only the session cookies appears to be different.

Below are the appropriate bits that had changed. What it means I do no know.

Firefox Before
session_204609
1094527201%26100

Firefox After
session_204609
1094527167%26100

IE Before
session_204609
1094521104%26432

IE After
session_204609
1094526669%26433

I appeared to be signed out just now mysteriously and had to log in again. I know I hadn't logged out the last time, so there's something kind of stale about this cookie I'd say.Well we might both be imagining things today and I have not been near any happy juice as i am still working. :lol:

.... too many damn user codes and passwords to keep track of and I don't like using those plug-ins that save all that stuff for you.I use an electronic organiser with a secured section to store the different UserIDs and Passwords I require. It can be months between times that I use the different ones. It is just a pain when I forget to change the batteries and they all get lost.

[webado]

No happy juice here either but by Golly, I'm not imagining this. I never sign out unless I have to and then I sign back in again. Bu this is why I'm wondering if I haven't acquired an IE bug which may well hide cookies in different places. Strange things involving cookies have happeend quite often on my PC, especially after an IE crap-out which happens now and then due to some unidentified conflict. Been trying to find that bugger and haven't been sucessful. This is why I'm not sure that this is s Statcounter problem or my own. The latter wouldn't surprize me one bit. But it is strange that we'd both be having the same problem.

And then again, maybe we've both had the same Windows/IE/Norton/Adaware/Spybot update which may be playing havoc with things. I'm open to believe anything. :lol:

[ilevans]

I am running in both Firefox and IE. They are both experiencing the problem.
Once I leave the Statcounter site the graph is no longer present on returning. It is as if the graph code is not locating the session cookie

I appeared to be signed out just now mysteriously and had to log in again. I know I hadn't logged out the last time, so there's something kind of stale about this cookie I'd say.You were not imagining it. My computer is doing the same with Firefox 0.9.3.

It is giving me logon failures with firefox if during the one firefox instance I go to statcounter signon and tell it to remember me, leave statcounter and return.

Next step is to remove all statcounter cookies and re-enter the site.

[ilevans]

Bingo

I think I have a missing part to the problem. I have been using a link to get directly to the Statcounter graph.

http://www.statcounter.com/project/standard/stats.php?project_id=189923

This used to previously detect that I was logged on and everything worked fine with the graph showing up. Now it does not.

If I go to http://www.statcounter.com statcounter detects that I am signed on. If I then go to Projects and then Statistics it works fine.

The problem appear to be that the link I have always been using no longer works correctly.

[webado]

I am running in both Firefox and IE. They are both experiencing the problem.
Once I leave the Statcounter site the graph is no longer present on returning. It is as if the graph code is not locating the session cookie

I appeared to be signed out just now mysteriously and had to log in again. I know I hadn't logged out the last time, so there's something kind of stale about this cookie I'd say.You were not imagining it. My computer is doing the same with Firefox 0.9.3.

It is giving me logon failures with firefox if during the one firefox instance I go to statcounter signon and tell it to remember me, leave statcounter and return.

Next step is to remove all statcounter cookies and re-enter the site.
Deleted all cookies that mention statcounter in any way shape or manner. Signed back into the forum. Signed back into my Statcounter account, asking it to remember me. Graphs present. Closed IE. Opened IE again, went to my account, I'm still logged in, no graphs :?

Methinks somebody's monkeyed around with the Statcounter cookie creation or the use it makes of these cookies, in the last few days at least.

This looks a lot like a Statcounter bug right now.

[webado]

OK!

As determined by Ian above, my bookmarked SC account link is what's causing the cookie problem.

It appears that we have to use the My projects link in the forum to go to the account, and the Forum link in the account to get back to the forum, rather than bookmarks for the projects.

Don't know enough about cookies but it feels like a bit of a mixup in the different cookies set by SC, or how they are being interpreted, depending on the path used.

Getting a splitting headache over said cookies :lol:

[ilevans]

Have change my shortcut link from
http://www.statcounter.com/project/standard/stats.php?project_id=189923
to
http://my.statcounter.com/project/standard/stats.php?project_id=189923
and it works correctly again. :D

When did my.statcounter.com replace www.statcounter.com :?:

Sorry to cut our conversation short earlier Christina :( The phone was going crazy and I had to answer it. Work always gets in the way.

[webado]

Have change my shortcut link from
http://www.statcounter.com/project/standard/stats.php?project_id=189923
to
http://my.statcounter.com/project/standard/stats.php?project_id=189923
and it works correctly again. :D

When did my.statcounter.com replace www.statcounter.com :?:

Sorry to cut our conversation short earlier Christina :( The phone was going crazy and I had to answer it. Work always gets in the way.
LOL! No problem!

But it seems that www.statcounter.com and my.statcounter.com (http://my.statcounter.com) have been trading places a few times already. Just when you think it's safe to bookmark one, the other one appears to take its place.