View Full Version : (No) emailed reports
10-15-2004, 03:48 PM
Hmm.. seems I need some help.. :oops:
I count about a half dozen websites. Have signed up for weekly reports but have never received even a single one!
Have used the 'send now' capability & receive the reports just fine..
10-16-2004, 04:13 AM
I have the same problem.
10-18-2004, 02:58 AM
That is a known current bug and it's being worked on. It doesn't look as if anybody's had any luck with automated email reports yet.
10-19-2004, 12:37 AM
10-19-2004, 07:18 PM
I agree with you. I signed up weeks ago for weekly reports to be sent to myself and an authorised viewer - neither of us has received one (except when I clicked on the link saying "Send one NOW!").
Surely a bug is something which occurs in a working feature? If the feature is not working (has never been?), it is not a bug to us users - just a non-working feature!
10-20-2004, 11:56 PM
I was just going to post the same question. I just signed up about 2 weeks ago and I haven't gotten a single report yet. Did anyone look in the Bug's section of this forum?
10-21-2004, 12:05 AM
Well, it's a bug since the function is there to order them and they aren't coming out as documented! That's what a bug is: the thing doesn't work as documented :lol: It doesn't matter if it has ever worked or not. If it has worked before and it no longer works now that's a newly introduced bug, that's all.
11-04-2004, 02:17 PM
I am a couple of days late.. but felt the need to congratulate the staff -- my requested reports arrived Tuesday morning..
Again, my compliments!!
Regards, Tom Costello
11-20-2004, 05:47 PM
HEY! I've received my Email Reports automatically at last! What did you do?
11-21-2004, 08:28 PM
It appears - to me - that there is a rather large delay in the email reports arriving.
For a number of weeks now i have got reports - but... the report shows from monday to sunday and only arrives generally on tuesday.
I don't know where the hold up is occuring because most of the email transmission systems across the globe are pretty much instant these days.
11-21-2004, 09:03 PM
Well, I got mine on Tuesday at 1am. It is based on data up to Sunday at midnight I should think. Therefore the delay is about 24-25 hours. I'd expect the system to need to take a snapshot of the entire database at midnight Sunday. Then process the summary stats for all the projects using this snapshot and prepare the mailings. That would take some time. I would assume the actual mailings must be going out all through Monday, probably at low priority so as not to cause congestion.
12-15-2004, 10:46 PM
Is it just me or did others not receive their reports this week?
Wondering in North Carolina..
12-16-2004, 12:50 AM
I got mine yesterday, as expected.
I get the reports for projects on partitions 0, 1 and 2. I don't have any on partition 3 so maybe there's a problem with that server.
12-16-2004, 04:08 AM
Mine have failed to arrive again!
I guess I'll just have to order them manually.
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