PDA

View Full Version : RESOLVED: Database Login Problem


webmaster
02-22-2006, 08:44 AM
There is a problem with logging into StatCounter at the moment - this is not effecting the recording of your stats. We are investigating the problem at the moment.

webmaster
02-22-2006, 09:32 AM
A reboot of a particular server has solved the problem - resyncing the database and full service restored in about 5 mins.

webmaster
02-22-2006, 09:40 AM
Full service restored.

alandwalker
02-22-2006, 10:37 AM
Thanks for the speedy response!

Cheers,

Alan

paramythia
02-22-2006, 11:44 AM
Good day!
I'm the user "paramythia". I have a problem regarding the statistics.
There is an unusual high traffic (is tripled) regarding the site Paramythia-online, but I can't see wherefrom are the visitors using the "Visitor Paths". Is there anyproblem? The traffic is for real? Can I see wherefrom are my visitors?

I don't know if is relative, but the most of visitors strangely come from Germany.

thank you

webmaster
02-22-2006, 12:39 PM
We are taking the login offline for a few more minutes to sort out an issue with the support system - I apologise for the inconvenience.

webmaster
02-22-2006, 01:00 PM
Service restored!

paramythia - I would recommend submitting a support ticket! This isn't the place to be asking a support question :)

Login to your account, click "support" from top navigation, scroll down a little and click "ask support"!