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Tarak
02-01-2007, 01:04 PM
Summary Stats for C2 / Partition 1 are not been updated, though detailed stats are been recorded.

I apologise for the inconvenience, This should be fixed shortly.

To know your partition and server: http://forum.statcounter.com/vb/announcement.php?f=39
terrorkitten
02-01-2007, 11:37 PM
Is this why my stats show no hits for February but if I look at the breakdown it shows visitors?

Cheers

Phil
JustPo
02-01-2007, 11:39 PM
if your project is on partition 1, you can probably assume the answer is "yes".
.
Tarak
02-02-2007, 07:10 AM
This has been fixed and shortly Summary Stats will be back.
richards1052
02-02-2007, 09:58 AM
This has been fixed and shortly Summary Stats will be back.
Not yet, they aren't. It's 24 hrs after you wrote the last post...
Born to Rune
02-02-2007, 11:22 AM
Not yet, they aren't. It's 24 hrs after you wrote the last post...
Same here, we're still not showing on some of our sites which are affected.

The others are fine - just those on the particular partition.
phatismID
02-02-2007, 11:38 AM
Not fixed here either.. 36hours and counting..

I presume I'll be getting a refund for the days where the counter isn't working? The use I put the counter to requires the stats to be constantly updated.. As it is this service is useless..

I heard Google Analytics is free.. If statcounter can't sort itself out that's where I'll be going. Saving myself E15 per month.

Sort it out!
terrorkitten
02-02-2007, 01:44 PM
Still no stats showing here
prioryone
02-02-2007, 03:04 PM
1600 Spanish time and no stats showing here either.

I am sure it will be sorted soon as I have always had full confidence in StatCounter.

Credit where credit is due, in the three years I have used them very rarely do we have problems.
spider-mac
02-02-2007, 04:19 PM
visitors for 1 feb, and alf of 2 feb. doesn't result in the count. May the statistics be lost?
moneywatch
02-02-2007, 04:20 PM
it is working now, but I dont have stats for yesterday and today morning :(
prioryone
02-02-2007, 04:35 PM
All appears to be working well now.

Earlier stats were not showing on the summary, but they were recorded under visitor paths.

Central European Time 1735.

:)
webmaster
02-02-2007, 05:28 PM
I'm afraid the total summary stats for feb 1 and part of feb 2 are lost for projects on partition 1 due to a database error. This is completely unacceptable and we have put some extra checking measures in place to ensure this does not happen again.

I completely apologise.

Aodhan.
jjohan35
02-02-2007, 05:29 PM
Now the unique visitor count is messed up! It's counting every pageload instead of unique visitor!!!
davep4hpg
02-02-2007, 05:32 PM
Hi,

Are you sure you didn't change anything whilst it's been not working? Ours is counting visitors / page loads properly / returning visitors properly again.
jjohan35
02-02-2007, 05:35 PM
i changed absolutely nothing. even inside statcounter.com the unique visitor counter is going up every time i refresh my webpage!
jjohan35
02-02-2007, 05:48 PM
that's strange. it only does this on IE 7.0. Firefox 2.0 doesn't have this problem.
bidonequipment
02-03-2007, 02:22 AM
My website has not recorded any hits for the last few hours. But I know there have been some.
shakeyourfist
02-03-2007, 02:31 AM
I'm on partition 6 and the counter seems to have stopped just after 4 pm CST today.
Teresa7307
02-03-2007, 03:25 AM
I haven't had any stats for my site logged in over five hours. I'm actually very glad to know the problem is with SC. -- and not with my website.

Hope it is up soon and hope the history will be restored. All in all, I find Stat Counter to be very reliable.

Teresa
Harlot
02-03-2007, 05:17 AM
var sc_partition=6;

I've been using StatCounter for more than a year now and rarely do I encounter a problem with it. Hope the problem will be fixed soon. Please let us know you guys. Thanks :-)
IndigoSilver
02-03-2007, 02:15 PM
Summary Stats for C2 / Partition 1 are not been updated, though detailed stats are been recorded.

I apologise for the inconvenience, This should be fixed shortly.

To know your partition and server: http://forum.statcounter.com/vb/announcement.php?f=39

Is server 19 down too?
ben_ellison
02-03-2007, 04:09 PM
I really appreciate StatCounter's free service, but am quite bummed about losing some traffic counts, and thus overall history of my site. I wonder if statcounter could fill in the lost traffic based on, say, the previous 30 days daily averages?