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View Full Version : RESOLVED: Exit Link - Magnify Visitor Does not work


webmaster
11-25-2007, 12:37 PM
When the the magnifying glass icon beside the exit link is clicked it may not display the visitor data. This occurs because the visitor data logged may now be gone from the log. While the exit links using a different log will still retain the record.

Actions Required

- The magnifying glass image should be removed from visitors that are no longer in the log.
- The error message should be improved so it doesn't look like the user is logged out when they get the error.

http://blog.statcounter.com/?p=43#comment-4126
also drill down for exit links … clicking the magnifying glass for a specific exit clicker returns:
Database Error
The ip number [removed] is no longer present in your log of the last xxx number of pageloads.
most everything else seems to be working fine.

webmaster
11-25-2007, 01:35 PM
http://blog.statcounter.com/?p=43#comment-4191
http://web.comhem.se/~u19125457/network.html
When using magnifying glass on the Exit links, it sends me to the login page, but I’m not logged out.

webmaster
11-25-2007, 01:36 PM
http://blog.statcounter.com/?p=43#comment-4195
Clicked on Exit links, then clicked on magnifying glass to drill down. Got a message that there was no IP number and the log in page showed but I’m not logged out. Confirms problem previously reported by others.

webmaster
11-25-2007, 01:41 PM
http://blog.statcounter.com/?p=43#comment-4204
2. Magnifying glass in certain portions log me out but not really - they prompt for a login though.

webmaster
11-25-2007, 01:44 PM
http://blog.statcounter.com/?p=43#comment-4209
* Although Exit Links appears to be storing exits from the last 500 hits, when I drill down (using the magnifying glass icon) to learn more about one of the oldest exit link users, I receive the following message:
“The ip number 107******* is no longer present in your log of the last xxx number of pageloads.” [asterisks substituted to protect privacy].
(Perhaps you’re working on this as I type? I was previously getting a message that read “last 100 pageloads”.) Could this be set to match the subscriber’s pageload limit? Also, if there’s an error message that presents IP address information, could it be masked back into xxx.xxx.xxx.xxx format?
* While drilling down on a short series of Exit Links that were all grouped within an 11-minute window, I received the following message: “There was no IP number to search for.” I’m pretty certain from reviewing the Pageload information (plus an accidentally misdirected link in my project) that the user was a friend of mine with a static IP address. There’s never been an issue with capturing the IP in the Pageload info, so it’s notable that there seems to be a problem with capturing it through Exit Links.
Keep up the outstanding work! Thanks again for crowdsourcing with a public beta. [Lifts a virtual glass Dublinward]

webmaster
11-27-2007, 09:48 AM
This has been resolved now. Thanks for the feedback!

Aodhan