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Old 08-18-2011, 01:36 AM
KitKestrel KitKestrel is offline
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Default How to track pdf downloads when user clicks link in email

Hi,

I've used StatCounter for a while and really like it. I searched for the answer to my question, but didn't find it - forgive me if I'm asking a FAQ!

I send an email to clients periodically that has a link that allows them to access my pdf newsletter directly from my server instead of having to go to the website and navigate to the file. Is there a way for StatCounter to see these downloads?

Cheers, Kit.
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Old 08-18-2011, 01:43 AM
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Car Guy Car Guy is offline
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Hi

Yes, the latest Statcounter version will track a downloaded PDF. If the counter code is placed after all download links on the page you should be good to go.
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Old 08-18-2011, 02:07 AM
KitKestrel KitKestrel is offline
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I'm not sure what page I should put the counter on... The link is in an email that brings up a file from a directory on the server. The file isn't actually referenced on a page...
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Old 08-18-2011, 02:25 AM
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OK, I'm not too sure on this, but can you create a page on the server to retrieve the file from, then it can be tracked.
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Old 08-18-2011, 09:19 AM
tom paine tom paine is offline
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You should be able to look at your server stats for that figure?
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Old 08-18-2011, 02:31 PM
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Direct link to the PDF in an email will not work.

You would need to send them to a page on your site first with the download link and make sure the SC code if after this link in your code. Then the downloads will be tracked.
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