New Lounge Forum, blocking someone!

[Sharron]

Received this email from a dear friend, he is currently unable to post or reply to posts for some reason.

Below is portion of his email:

Because of some of the changes I made in my profile my account needs to be activated. I've only just received an activation code ... and it doesn't work!!!!

He would not pm moderator, as he knows not to. lol scaredly cat.

So I am posting here for him!

Let me know if you need his logon name to fix it!

[webado]

Oh, oops!

Is it about a Statcounter user account or a forum account?

For the forum account he can sign up with a new name for now.

If the activation didn't work, then Guy has to be infrmed to tweak theat function somehow.

[Sharron]

Yes he is a well known statcounter user and forum user.


He has now I think requested two activation codes. The first didn't work. I have not heard current status. I believe he is having trouble posting and replying to the forum. He had posted a couple of times this morning. Don't understand really why he is currently having trouble.

He is being patient as he knows you all have your hands full at the moment.

[webado]

Well I can't help other than forward the message to the admin. Guy, the new forum admin, has the key to these miracles.

Incidentally that "very well known" member apepars logged in and active at the moment. But this may well be an optic illusion brought about by whatever bug is in the forum settings involving profile changes.

[Sharron]

Recived this just now via email time stamped when sent:
Date: Mon, 14 Nov 2005 20:59:23 +0000


Sharron,

Would you mind posting this as a 'reply' to your post in the Help Forum.

Thanks
John
________________________________________

Boo-hoo ... I've been locked out!!

I enthusiastically changed a few settings in my profile not realising that my account would then be de-activated. After some very long delays (20 mins maybe) I received an activation code. I eagerly hurried back to the forum, code in hand, but it is not being accepted. I tried the link in the email and also the direct method using the Activation form. No good.

Being patient, and appreciating you've all got your hands full I immediately demanded another activation email. This request is being studiously ignored and a new activation code is not being issued. I shall now go and sulk in the corner for a while and if an activation code is not forthcoming I shall probably have a tantrum.

Seriously guys ... no rush ... I'm going to leave you alone for today and see how things are in the 'morrow. Just wanted you to know about the 'problem' in case I'm not the only one.

JWJ

[webado]

I have sent a PM to both Webmaster & Guy with this same request. Hopefully it will get sorted.

[StatMapster]

Well, I have finally relented and created a new profile. It's one I can use anyway me thinks.

I can't say whether my problem is self-inflicted, a system issue, or simply a one-off glitch, but for everyone's benefit may I say that it might be worthwhile avoiding any non-essential changes to your profiles ... changes that may trigger a re-activation ... until the initial teething problems have settled down.

For anyone interested, I have 2 profiles (3 now). I swapped the email address between them. This put them both up for re-activation. My JWJ profile has been issued with an Activation code that does not work and requests for further codes have not been actioned. The other profile has still not been issued with a code depite numerous requests. This new profile went through the activation process fine.

[JWJ]

OK. I have been messing with my profiles and can now say, with reasonable certainty, that the issue is my email address.

I have raised the question of my email address before and have been assurred there can be no problem with it however we cannot escape the fact that my accounts that won't validate all use an email address to my own web site. If I use another address then I receive a validation code and the account validates fine.

I have pm'd guy in the hope that he will be able to look into it for me as and when he's dealt with his more pressing priorities.

[webado]

Oh, is that what the problem is?

Are you not getting any email delivered to your website email addy? Or just the reactivation one?

That was a problem in phpbb because the bulk emails (those for forum notifications) go to a null TO recipient. Some mail servers (ours included) reject mail with such a header. The phpbb forum needed a fix (available for the latest version) where such mail is sent to Undisclosed recipients instead.
The vBulletin ought to be ok for that I'd have thought.

[JWJ]

Chris, what can *I* do to make my email address acceptable to this 'bulk mailing' thingymagig that you keep referring to? Why does it block ALL of my mail from SC, and why does it only block mine .... or are you not receiving notifications either? I STILL fail to understand why a "bulk mailing" issue should only be affecting "ONE" account. It defies logic.