This is exactly why, as a supplment to your Linux / Vista topic, no normal users are going to switch.
It takes someone comfortable with changing and altrering the root directories, registries and system configurations to know enough about computers to care about Linux.
Most people want their windows and they want it safe and fast. I jack with my work computer all the time. But I'm forced to leave the rest of the department essentially as is out of the Box, as everyone else wants their windows the same colour, their icons in the same spot, their animations the same, their clicking noises the same...
Computers are becoming less intimidating, but even the ubiquity isn't solving old problems.
We tell out 19 year old never install anything on the computers at home without asking. Yesterday she installed something. I asked her why. She said she wanted to look at it, then she'd delete it so it couldn't cause any problems...
You see what we're dealing with? And she's used computers since she entered day school.
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