Modem Driver update help Please

[Sharron]

I'm really tired of this slow dialup connection speed. I called my ISP and complained, went throught all the checks only to have them tell me 2 things:

1. my modem drivers are old
2. make sure my phone line is static free.

well, right.

So I clicked on the start/control panel/phones and modems/drivers/update

and it tries and tries but never goes anywhere. So I quit

Then I googled my modem type: Conexant 56K AC-Link Modem Driver for Windows XP, my version is 6.2.5.50 and is dated 9/8/2003. XP SP2 is what I've got.

The above link is where I ended up. Thing is I can't tell which of the Drivers is the most recent or the one I need.

Any ideas?

[trackerm]

You have the latest one by the looks
http://www.soft32.com/download_173460.html

I canna believ you can't get a better connection. It Texas! Not Arkansas...

[Sharron]

Originally Posted by trackerm

You have the latest one by the looks
http://www.soft32.com/download_173460.html

I canna believ you can't get a better connection. It Texas! Not Arkansas...

I found that page too! but if you clik the link in my first post it shows two for my modem different dates and version numbers.
For instance:
Type:Driver - ModemVersion:6.1.24.0 B (11 Oct 2004)Operating System(s):Microsoft Windows XP, Microsoft Windows XP Home Edition, Microsoft Windows XP Media Center, Microsoft Windows XP Professional




Which I just download and tried to install, but it failed for some reason.

You know just fyi, my ISP is none other then AT&T the world wide giant "gobbler". In process of talking the the "techie" a bit ago, he looked up alternative phone numbers for me to use.

Guess What! I live in Central Texas 12 miles from WACO, 87 Miles south of Dallas NOT TIMBUCKTOO

and there is 1 yes 1 number to use. One darn local phone number for AT&T dialp users to use in this area.

For gosh sakes and for this I've paid $21.95 US dollars every month for the last what 5 years.

I bet INDIA gets better service then we do.

[Brisguy52]

Hiya Sharron

You could try looking here :-

http://www.driverguide.com/

[StevenofNine]

Originally Posted by Sharron

For gosh sakes and for this I've paid $21.95 US dollars every month for the last what 5 years.

I bet INDIA gets better service then we do.

Depending on how attached you are to your email addresses, you really, really, really need to get some broadband in the house.

VerizonFiOS, ATT&T Yahoo! DSL, local Cable... come on Sharrron, Stone Knives and Bearskins... for a coder?

[StevenofNine]

Originally Posted by Sharron

The above link is where I ended up. Thing is I can't tell which of the Drivers is the most recent or the one I need.

Any ideas?

Sharron,

Your modem driver is the most recent for your modem. There are two types of software for your 'modem' based on the card type and the chipset.

If you are using the driver you listed, you have the most recent for your modem, it's card type (PCI) and the chipset.

If you really want to do some homework:

http://conexant.com/support/md_driverdownload.jsp

There's an application which will find, and determine the exact modem, type and chipset you're using. Then you can decide (again) if you have the most recent.

The problem is that you're on a dialup, where 56k actually means absolutely nothing.

[Sharron]

Originally Posted by StevenofNine

Depending on how attached you are to your email addresses, you really, really, really need to get some broadband in the house.

VerizonFiOS, ATT&T Yahoo! DSL, local Cable... come on Sharrron, Stone Knives and Bearskins... for a coder?

lol, Steven really just last night I spent hours looking for alternatives.

there is no cable , no dsl no anything available for my phone number and address available.

Even went back to Wildblue satellite and typed in my address and phone number as well as my zipcode. Received that even Wildblue is NOT doing any installations in my area at this time.

It is frustrating to say the least.

I did call my current ISP again and complain about the $21.95 a month charge while the logged into my ISP account it clearly states that unlimited access to current AT&T customers who have both ISP and home phone service it is $14.95 a month for the same slow connection.


I called my AT&T phone company and complainded first about it all, they again told me they were two different AT&T companies. I replied, no you represent yourselves as one company since the merger. I said I am billed for ISP by AT&T and my home phone bill clearly has the AT&T logo on it! It does not say SBC on it anywhere. In fact if you log into your AT&T ISP account it has a link to log into your AT&T phone service account, once you clik that link and you start to enter your phone number, well it then pops up a link that says "If you are a former SBC customer log in here".

They are full of it. And that is putting it nicely.

So now I am going to pay 14.95 a month for crappy dial up connection speeds.

Hmmmm since I pay for inline AT&T line repair service, they should get their big arse AT&T butts out here to fix my inadequate phone line.

By the way AT&T ISP tech is who told me the modem driver was out of date.

[FrankV]

What speed do you usually connect with?? Just curious.

[Sharron]

Originally Posted by Preacher

What speed do you usually connect with?? Just curious.

a whopping 26.4kbps

[StevenofNine]

Originally Posted by Sharron

a whopping 26.4kbps

It's always standard procedure to tell someone their driver is out of date.

Most of these online techs are reading from a script, of course (was yours an American, or an outsourced Indian/Hispanic?) The main concept is not to admit that it's anything to do with them.

Here at work, even though it's more expensive, we always buy turnkey systems. So, if we buy a machine that runs off a PC, we buy the PC from the same company as the machine. Even though they'll charge us 3x what Dell will.

Because... the moment we say there's a problem, they say, "It's your PC." And we say, "Well, we bought it from you, so that's your problem, too."

If your connection is 26.4 kbps, then it's not your modem, and it's not your modem driver. The out-of-the-box modem driver for a 56k modem is going to run it at... 56k! Shocker!!

Sorry about the ISP issues. Buck up there, little cowgirl!