Discrepancies in site counts

[vita4all]

Hi. My site is a .com that has it's own stat counter as part of my account. Occassionally I've noticed a difference the number of stats counted by you and by them. For example, I know a particular reader and was with her when she viewed a private page on her computer, but this hit didn't register on my statcounter account. It did on my account that hosts my site. The opposite happens too.

I was shocked to see this morning that a public page I have registered 141 hits yesterday. I did work on that page a lot yesterday, but I didn't open anywhere near that amount of times. Statcounter only registered 12 hits yesterday for my entire site and only 2 or 3 for that page.

What variables could account for this difference? Since both of you are recording hits, then I know my code for you is working.

Secondly, can anything be done about it?

[webado]

Assuming you have installed both SC code and your hoster provide code on all pages of the site:


A user who blocks images (or just images from third party sites) will not get detected by Statcounter. It's a common protection mechanism in many firewals and anti-spyware programs. In contrast a tracker from your own hoster works on the same server where you are hosted so it is not limited that way.

[vita4all]

Ah! Now there's an answer that makes absolute sense. Thank you, I appreciate.