No keywords for Google AdWords activity

[tinasphotos]

Hi there

For about 2 weeks now, the keywords for any Google Adwords have stopped showing up in my stats. Also they have disappeared throughout my entire stats log.

See here as an example:

Is there perhaps a setting that I have accidentally changed? My keyword activity is highly valuable to me and I hope there is a fix for this

Thanks!

[Arne]

Check if this thread is useful (as info) for you

http://forum.statcounter.com/vb/showthread.php?t=40583

[tinasphotos]

Thanks for your reply. The info in that thread doesn't address my question, unfortunately.

I was asking why the keywords have suddenly stopped showing up (about 2 weeks ago). I haven't changed anything on my site, or any configurations in Stats Counter.

Thanks in advance for any help

[StatCounterJen]

Hi Tina,

I just checked your account. ALL the keywords show up fine for me!



There must be some problem with your browser/system.

Can you try using an alternative browser and see if things work for you?

Regarding your CURRENT set up - can you give us as much detail as possible? What browser are you using? Operating system? Are you using any antivirus software or firewall - what ones? Are you using an ad block tool?

Your information will help us identify the cause of this strange problem.

Thank you.

[tinasphotos]

HOLY MOLY! You called it: It was the AdBlock extension on Safari that was causing the problem!

All I had to do was uninstall that brower extension and that fixed it!

Thank you so much for your help!

[StatCounterJen]

Originally Posted by tinasphotos

HOLY MOLY! You called it: It was the AdBlock extension on Safari that was causing the problem!

All I had to do was uninstall that brower extension and that fixed it!

Thank you so much for your help!

Tina - that's great news!

Thank you for updating us - this is valuable information which we can use to help other people with similar problems.

Glad everything is fixed now.