Recent content by auctionhugh

  1. A

    Moblile Came From entry page not recording

    Thanks for checking this! So, do you think the hits are correctly being recorded to m.nagelglads.com for mobile users?
  2. A

    Moblile Came From entry page not recording

    I feel like a dummy, but I can't find the entry page report now on the left column. All I can find is the came from page which does not show any of today's activity... And the pageviews page (see attached). Not sure which one is yours, can you check?
  3. A

    Moblile Came From entry page not recording

    Hi Christina, thanks for taking the time to look at this. When mobile users visit our client's site, they are redirected by our .htaccess file to the mobile entry page: http://m.nagelglads.com/index.html The statcounter code is on this page and should be working. If they click, the "view full...
  4. A

    Moblile Came From entry page not recording

    When mobile users visit our client's site, they are redirected by our .htaccess file to the mobile entry page: http://m.nagelglads.com/index.html If they click, view full site, they are then sent here: http://www.nagelglads.com/index.htm?m=no I am not getting any hits to the mobile index page...
  5. A

    Where to find project ID and security code for wordpress plugin

    Edit: Never mind, found it. Under config there is a menu option on the left that is "security code".
  6. A

    Where to find project ID and security code for wordpress plugin

    The plugin says "The installation process will detect your WordPress installation and provide you with your Project ID and Security Code". So the plugin is activated but when I go to reinstall project and select wordpress.org it is not giving me my project ID (which I can get from the default...
  7. A

    Password not working, email account no longer exists, how to change password

    I contacted support through my main account and through several steps I was able to reset the password.
  8. A

    No access to my forum settings

    I can't seem to access my forum settings, like to add a profile picture. Can someone check my account please? Don't see a more relevant forum for posting this request. If there is, please move this request. Thanks!
  9. A

    Password not working, email account no longer exists, how to change password

    I do have an account for our own web designer website. I will submit a ticket through that login. Thanks.
  10. A

    Password not working, email account no longer exists, how to change password

    We did a website 7 years ago and added statcounter (of course). The person who's email we used is no longer at that company and the email account no longer exists. The statcounter login is no longer a valid username/pw combination. If I ask to reset the pw, the reset link is sent to a no...
  11. A

    using beta release, can't click anything after login

    Sorry, I meant the menu on the left.
Top