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    Moblile Came From entry page not recording

    Hi Christina, thanks for taking the time to look at this. When mobile users visit our client's site, they are redirected by our .htaccess file to the mobile entry page: http://m.nagelglads.com/index.html The statcounter code is on this page and should be working. If they click, the "view full...
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    Moblile Came From entry page not recording

    When mobile users visit our client's site, they are redirected by our .htaccess file to the mobile entry page: http://m.nagelglads.com/index.html If they click, view full site, they are then sent here: http://www.nagelglads.com/index.htm?m=no I am not getting any hits to the mobile index page...
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    Where to find project ID and security code for wordpress plugin

    Edit: Never mind, found it. Under config there is a menu option on the left that is "security code".
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    Where to find project ID and security code for wordpress plugin

    The plugin says "The installation process will detect your WordPress installation and provide you with your Project ID and Security Code". So the plugin is activated but when I go to reinstall project and select wordpress.org it is not giving me my project ID (which I can get from the default...
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    Password not working, email account no longer exists, how to change password

    I contacted support through my main account and through several steps I was able to reset the password.
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    No access to my forum settings

    I can't seem to access my forum settings, like to add a profile picture. Can someone check my account please? Don't see a more relevant forum for posting this request. If there is, please move this request. Thanks!
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    Password not working, email account no longer exists, how to change password

    I do have an account for our own web designer website. I will submit a ticket through that login. Thanks.
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    Password not working, email account no longer exists, how to change password

    We did a website 7 years ago and added statcounter (of course). The person who's email we used is no longer at that company and the email account no longer exists. The statcounter login is no longer a valid username/pw combination. If I ask to reset the pw, the reset link is sent to a no...
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    using beta release, can't click anything after login

    Sorry, I meant the menu on the left.
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    using beta release, can't click anything after login

    I'm on firefox on windows 10. Log into statcounter, it takes me to the projects summary page. I can click the menu on the right but nothing on the page works, including I believe it was working fine yesterday. Help??
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    Google Webmaster data is only available up to 7 Nov. Data from that day has been incl

    I'm seeing this on one of my client's statcounter pages when we go to keyword analysis: I searched but could not find any info on what this is all about. Help?
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    Does the "Paid Traffic" counter work?

    I am grateful for the time you have taken. Our client tells me that their pay per click has been shifted to yellowbook and/or AT&T, for what it is worth. No wonder nothing is recording. Thank you again for looking into this! Hugh
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    Does the "Paid Traffic" counter work?

    Only a few of our clients use pay per click, I believe they are all google ad campaigns. When I check the statcounter listing, it does not show any clicks. I don't think that is right. Is this working? The sites are: www.zimmermanphs.com www.rotorooterkzoo.com...
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    blocking cookie or IP from mobile devices

    Thanks, kind of what I thought.
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