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  1. rhondafae

    5 Days Left Everybody!

    *sigh* In just 10 hours I'll be heading to the polls to cast my vote. I'm afraid it will be in vain. You see, I'll be voting for John McCain, and I think my vote will be canceled out. As a StatCounter employee, I refrained from sharing my personal views here, but as only a StatCounter...
  2. rhondafae

    Problems loggin in

    Car Guy....:) It's awesome to see you!! I feel so out-of-the-loop, and lonely for my StatCounter family. Hope all is well with you and yours.
  3. rhondafae

    Problems loggin in

    Hi! I used to have notes on all of this stuff, but not on this pc. So please....don't shoot me if this doesn't work. :) If you're using windows, open the command prompt and type "ipconfig/flushdns" into your command line. Re-boot and see if that helps any. It seems like there was more to...
  4. rhondafae

    find a visitor ip

    Hi! StatCounter will provide the IP number along with the timestamp and other info whenever a page it's installed on is loaded into someone's browser. You might want to check out the source code of your blog's "Comments" page to make sure the StatCounter code is present there. In most cases...
  5. rhondafae

    unique visitor is not so unique.

    Hi, Gordon! :) Are you referring to the actual counter on your homepage? I ask because "unique" can be interpreted in a couple of different ways. If the counter is incrementing with each pageload, then I would double-check the code on your page to make sure it hasn't been corrupted. If...
  6. rhondafae

    Placement of code on a video site

    You've done the right thing. :) As long as the code is in the body of the document, it'll work fine, but you're right that a graphic-intense page will load more slowly, and you DO want the SC code as high in the body as possible.
  7. rhondafae

    malacious spyware

    You did the right thing. StatCounter uses cookies to help determine the amount of traffic to your web-site. If that's important to YOU, and they want You to use their product, they need to get with the program! :) I, for one, love StatCounter!
  8. rhondafae


    my new career Your kind words are so appreciated. Although this ends my time as part of the StatCounter Team, I hope to remain a part of the StatCounter family - which I believe includes all of the moderators, staff and forum regulars. Yes, please DO leave me on the map! :D My new...
  9. rhondafae

    *RESOLVED* C5/PN4 - error!

    There is currently an issue with PN 4. It's being addressed at this time and once resolved should re-sync fairly quickly. There should be no loss of stats. Sorry for the trouble!
  10. rhondafae

    **RESOLVED* Add Project feature not working

    After new project info is added, an HTTP 500 Internal server error occurs. I have escalated this issue and hope to see a speedy resolution. We apologise and appreciate your patience while we look into this matter.
  11. rhondafae

    Blocking cookie not working?

    Cookies Hi! Open your cookie folder. Do you see the [blocking] cookie? What browser are you using?
  12. rhondafae

    I wish it were me. :)

    Go for it! It's rewarding, mostly because you'd be working for one of the kindest, most honorable, patient employers I've had the good fortune to encounter in my lifetime. I can't say enough.. :) Once you can appreciate who you're representing, it's pretty easy to be the best that you can...
  13. rhondafae

    **RESOLVED**Problem with C20 (PN 19)

    I have escalated a ticket on this and our technical team is working on it. We should have it resolved shortly. We apologise for the inconvenience.
  14. rhondafae

    Database error again

    C20 Hi! I have escalated a ticket on this and our technical team is working on it. We should have it resolved shortly. We apologise for the inconvenience.
  15. rhondafae

    RESOLVED: Problem with C29/PN 28

    The C29 slave is down. This has been escalated and we hope to see a resolution, shortly. As always, we regret the inconvenience and appreciate your patience. Sincerely,
  16. rhondafae

    Is Statcounter Behind?

    Freewebs Hi! Web pages are HTML documents and the StatCounter code should work flawlessly when inserted directly into the page source. It's only when you don't have ACCESS to edit the source that a problem occurs. WYSIWYG editors convert user commands into HTML code. Since the...
  17. rhondafae

    Diiference between recent came from Stat and Summary

    log analysis vs summary stats StatCounter offers two distinct methods of displaying data for your website, the Summary stats and the Log-Analysis stats. The Summary stats count total pageviews, then offer the number of unique visitors based upon a cookie. If someone doesn't have cookies...
  18. rhondafae

    Lag in "recent came from"?

    Lag Your are aware that "Recent Came From" stats exclude search-engines, right? You'll see this in the explanation near the bottom of the page: How can the Recent Came From Activity help me? This a great way to see up to the second how the latest visitors to your website are finding your...
  19. rhondafae

    RESOLVED - C34/Partition 33 issue

    C34 There was a particular high volume user on this partition, which overloaded it. Wehave moved them to another partition, and the counters should be loading quickly again. Thanks to those who alerted us to this problem and for your patience while we resolved it.
  20. rhondafae

    RESOLVED - C34/Partition 33 issue

    It seems that C34 is currently lagging. I have escalated this to our technical team and they should have it resolved, shortly. As always, we appreciate your patience and regret any inconvenience this issue may have caused.