Feedback page 'greyed out'

Discussion in 'Bugs' started by aesculus, Oct 3, 2011.

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  1. aesculus

    aesculus New Member

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    While looking around the 'new' Statcounter I discovered that my Feedback page was 'greyed out', allowing no input and the only way to get out was to do a browser refresh.
    Am I missing something?
    Should I be facing east?
    Or maybe roll a trouser leg up?
    ........ or maybe you have had all the feedback that you can handle? :)

    I started out as one of the 'if it aint broke' brigade but I'm sure I can live with your evolution. I haven't convinced myself that it's a change for the better but, heck, if you are happy then, so be it. :grin:
     
  2. StatCounterJen

    StatCounterJen StatCounter Team

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    Aesculus,

    That's odd... can you tell us what browser you're using? What's your OS?

    (No trouser rolling or compass should be required to send us feedback! ;))

    We'd love to get your feedback so we can finetune everything.
     
  3. aesculus

    aesculus New Member

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    OS is WinXP, Home ed,
    ver. 5.1.2600, SP 3 build 2600.

    Browser is IE8.0.6001.18702.

    'Hope that helps. :)
     
  4. StatCounterJen

    StatCounterJen StatCounter Team

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    Reported to developers.
     
  5. aesculus

    aesculus New Member

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    Any further update on this query?
    Is it a known problem or am I the only one seeing it?
    ..... In which case I can appreciate that it might not be given much priority.
    :)
    Thanks.
     
  6. hyperdrive

    hyperdrive New Member

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    Fade to Grey

    I also have same
    PROBLEM:wink:
    win xp,internet explorer 8
    win server 2000, ie 6 -no feedback button , link at bottom of page gives same geyed out problem.

    PROBLEM DOES NOT OCCUR IN
    winXP ,Chrome ver 18.0.1025.162 m
    win7, IE9

    hope this helps (nopt that anybody uses ie6 anymore that would be interested in a statscounter)
     
  7. Rory_A

    Rory_A Administrator Staff Member

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    Hi folks,

    I'm not personally investigating this but based on the very little I've seen it seems to be an older browser issue. It could be that IE8 and earlier don't support the type of HTML/CSS used to create the boxes. I know this doesn't solve things for you, just throwing it out there!

    Regards
     
  8. aesculus

    aesculus New Member

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    Thanks for that update Rory A.
    I just feel sorry for SC not getting all that valuable feedback from me.
    :grin:Only kidding.
     
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