RESOLVED: Partition 68 - Delay in processing stats

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webmaster

StatCounter CEO
Staff member
#1
Hi Folks,

Stats for partition 68 are not in real-time.

There is a backlog of visitor data that needs to be processed.

We are investigating this problem and will post with updates.

Apologies for the inconvenience caused.

Aodhan
 

webmaster

StatCounter CEO
Staff member
#2
Hi Folks,

We're still troubleshooting this problem with partition 68.

In the meantime we have started moving all projects off this partition to other partitions. Unfortunately this takes time, so please bear with us if your project has not been moved yet.

Apologies once again for the inconvenience caused.

Aodhan
 

webmaster

StatCounter CEO
Staff member
#3
Hi Folks,

Apologies for the continued delay on this partition.

After extensive investigation, we isolated it down to a specific issue with the hard disks that was dramatically decreasing performance. We were able to resolve this, and the queue is decreasing for this partition now.

Unfortunately the queue is delayed by 24 hours now and will take some time to get back to real-time.
 

webmaster

StatCounter CEO
Staff member
#4
Stats are back to real-time for this partition. Apologies once again for any inconvenience this delay in stats reporting caused.
 
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