Visitor Numbers

Discussion in 'Discussion' started by faze3, Nov 28, 2017.

  1. faze3

    faze3 Member

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    Apologies if this has already been posted.
    When a visitor leaves the site to pay, either by Paypal or Credit Card, when they return to complete the sale they are counted as 2 visitors. Any fix for this?
    Alan.
     
  2. webado

    webado Moderator

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    That will be a second pageload. If the visitor's IP has not changed it will be the same visitor in the detailed reports. In the summary stats it will be a returning visitor only if he still has the cookie from before, else it's a new visitor.
     

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